Frequently Asked Questions
The Important Questions
Do you use AI in your artwork?
No. All photographs, paintings, poems, and other artwork are created by a messy (but beautiful) human mind. AI is not used to generate any artwork sold on this site.
Will the artwork look exactly the same in every size?
Minor variations may occur when adapting artwork to different print sizes and formats. Colors may also appear slightly different due to monitor settings and lighting conditions.
Print Quality
What type of paper do you use for prints?
All prints are produced as museum-quality archival giclée prints on fine art paper. Photography prints are presented on acid-free Canson Baryta Gloss paper, while paintings and mixed-media artwork are printed on Hahnemühle Photo Rag.
Are prints framed?
You can choose between an unframed print or a professionally framed print with a white mat for a gallery-style presentation.
Shipping & Delivery
How long will my order take?
All prints are made to order and are typically produced and dispatched within 2–5 business days. Delivery times vary depending on your location.
Will I receive tracking information?
Yes. All orders are fully tracked and insured. Tracking details are sent automatically once your order ships.
Are your prints environmentally friendly?
Yes. Production and shipping are 100% carbon neutral, and all packaging materials are recyclable or biodegradable.
Returns & Issues
Do you accept returns?
Because each print is made to order, returns and refunds are not accepted.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible, and we will work with you to resolve the issue promptly.
Still have a question? Feel free to get in touch.